Innovating Experiences

A global tech and advisory firm powering customer success through research, innovation and community.

Solutions

Twimbit X

Twimbit X is the technology and design unit of Twimbit, empowering teams through sales innovation, generative AI, Think with Twimbit and Marketing innovation.

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Advisory

Twimbit Advisory Services deliver strategic solutions for organizations navigating today's most complex business challenges.

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Innovators Circle

The Innovators Circle is a membership program that brings together visionary executives through curated insights, peer collaboration, and industry benchmarks.

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What drives us

Experiences

We craft research moments that craft joy, not just insight.

Innovation

We blend platform, community, and creativity to reimagine what’s possible.

Partnership

We grow through lasting relationships, shared ambition and skin-in-the-game commitment.

Our customers

View customer stories

Featured blogs

SCBX’s AI Shift: Banking on Data, Automation, and Digital Finance

Agent AI Tools: Enhancing Productivity and Customer Experience

ChatGPT 4.5: A Leap Forward, But Don’t Hold Your Breath for Perfection Just Yet

Priyanka Sharma

Meet Buddy 2.0: Our New Generative AI Work Copilot

12 February 2025

William Kiong Wai Lun

AI’s Next Battleground: OpenAI, Alibaba, and DeepSeek Race to Dominate the Model Wars

5 February 2025

Priyanka Sharma

The evolution of customer experience in 2025: AI reshapes the landscape

5 February 2025

Partnership that delivers

“They put their heart and mind and that is very visible. It's a marvelous experience working with Twimbit”

Vikram Sinha,
President Director & Chief Executive Officer
Indosat Ooredoo Hutchison

+6M

customers in year 1

50%

churn reduction

600

journeys simplified

Precision Lending Intelligence for Developmental Impact

Twimbit strengthens data-driven lending strategy and portfolio optimisation for a Development Financial Institution.

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New at Twimbit

Event

Bringing ASEAN Banking Leaders Together to Reinvent Customer Experience

Event

Twimbit AI Summit 2026: The AI Reimagined Enterprise